Refund & Cancellation Policy
At Zingfab, every product is customized and made-to-order as per your selected style and requirements. Because of this, we follow a No Cancellation Policy.
1. Cancellations
- Once an order is placed, it cannot be cancelled, modified, or refunded.
- Please ensure all details (design, size, and specifications) are correct before confirming your order.
2. Refunds & Replacements
We accept refund or replacement requests only if:
- The product is damaged during transit.
- The product has a manufacturing defect.
- The product delivered does not match your confirmed specifications.
Important:
- You must request a refund/replacement within 24 hours of delivery by emailing admin@zingfab.com.
- Photos/videos of the issue are required for verification.
- Approved refunds are processed within 7–10 business days.
3. Non-Refundable Items
- All customized products are non-returnable and non-refundable, except under the conditions above.
- Minor variations in color, texture, or finish (due to screen/display differences) are not considered defects.
4. Legal Jurisdiction
- All disputes are subject to the exclusive jurisdiction of courts in Indore, Madhya Pradesh, India.
